FAQ –  Gift Vouchers/Coupons & Discount Coupon

 

When is the expiry date for the vouchers

By Default the expiry date for the vouchers will be is set 9 months on our system. Expiry date will be indicated on the voucher, Which sets around 1 Year to 1 year 4 months from the date the voucher is being published. Vouchers can be extended for another 9 month up to 1 year at a fee of $10 (Flat fee) as long as the validity on the voucher remains valid.

 

Is there any instruction to use this voucher?

Please tap/click the link for instructions https://halalmartsg.com/coupons/

 

What is the minimum voucher amount?

The vouchers are in a domination of $100 and $150 respectively.

 

Can I get any cash balance if the vouchers I issued to uses less than the amount on the voucher?

The Voucher Is Non-Exchangeable And Non-Transferable To Any Cash, Prize Or Other Gifts Of Any Kind. Vouchers Cannot Be Refunded Or Exchanged For Cash. Any Voucher/Coupon Balance Will Be Forfeited. No Cash Balance Will Be Given.

 

Can this voucher be used elsewhere besides HalalMartSG?

This Voucher/Coupon Card Can Only Be Used In HalalMart SG (Singapore) Site unless otherwise stated by our system that this voucher will be accepted by partners and participating merchants.

Only TrayMall Vouchers can be accepted across all participating partners/merchants

 

Can This Voucher Be Used Multiple Time?

All Vouchers issued are Valid For One Time Use Only And Are Valid Till It Expires By The Given Date.

 

Can I get any cash balance if the vouchers I issued to uses less than the amount on the voucher?

The Voucher Is Non-Exchangeable And Non-Transferable To Any Cash, Prize Or Other Gifts Of Any Kind. Vouchers Cannot Be Refunded Or Exchanged For Cash. Any Voucher/Coupon Balance Will Be Forfeited. No Cash Balance Will Be Given.

 

Will I get a physical voucher?

We only issue e-vouchers/coupon/gift-cards in soft copies via email. There will be a print-out fee of $1 (per copy) and a delivery fee of $4 (up to 6 copies) should you require a physical copy of the voucher/coupon.

 

I am interested in purchasing a voucher. How do I do so?

Please contact us admin[at]halalmartsg.com or purchase the vouchers ($100 and $150) from our website.

 

Can I add my company logo/name for the voucher?

Yes you can. Please contact us aman[at]halalmartsg.com

 

Can I customize the voucher value?

Yes you can but the minimum value is $100 and up to $180. Please contact us admin[at]halalmartsg.com